Five Star Radio

  • What is Five Star Radio?

Five Star Radio is an unlockable channel available to logged-in users who have rated at least 20 songs. The playlist of your Five Star Radio includes every song you have given a rating of 4 or 5 stars. It's a great way to listen to all your favorites in one place.

  • Where can I find my Five Star Radio?

You can find Five Star Radio by clicking on "My Channels." It will always appear at the top of your Favorites on the AccuRadio website. If you've unlocked the channel, it will always appear in your History and Favorites on either our iOS or Android apps.

  • I'm on the website, but my Five Star radio is greyed out and I can't listen to it.

This channel is unlocked when you rate 20 songs. If you haven't rated enough songs yet, or if you're not logged in, the icon will be grey.

  • Can I add more music to my Five Star Radio?

Yes! You can keep adding tracks to Five Star Radio after you've unlocked it. When you rate a song 4 or 5 stars, that automatically adds it to your Five Star Radio playlist. This applies to all songs, whether you're giving a new rating, or changing the rating of a song you've rated before. Of course, in order to add new songs, you'll need to listen to other channels - everything in Five Star Radio is something you have already rated.

  • I have a lot of music in my Five Star channel, but sometimes I'll hear songs more than once in a day. What's going on?

Two things are important to know here.

  1. With a few small exceptions (described in point 2), your Five Star channel will generate a truly random playlist. A "shuffle" playlist, where each song is played once before any repeats, is in a sense the opposite of random - the sequence may be a surprise to the listener, but a shuffle is highly organized. Since a random playlist is created for you every time you launch the channel, there's always a chance you may hear a song you've heard just a few hours ago.

  2. When gathering all your highly rated songs for your Five Star channel, those songs you've rated 5 stars are slightly more likely to be played than those you've rated 4 stars. Additionally, songs with a higher average rating by all users will be played slightly more often overall. Our playlist generator will do its best not to repeat anything you've heard in the last hour or so. All these functions should happen in the background and not be very noticeable under most circumstances.

  • How do I remove something from my Five Star Radio?

While you're listening to a song, change its rating to three stars or lower. That will also remove it from your Five Star Radio playlist. This works no matter what channel you're listening to at the time.

  • How close am I to unlocking Five Star Radio?

In the music player, we'll display the total number of songs you've rated just below the rating stars. You can also see your total by selecting "View rated songs" from the Settings menu (the gear icon in the upper right corner of the screen).

  • "It says I've rated 200 songs, but only 150 songs are in my Five Star channel! Where are the other 50?"

Under the rating stars in the music player, you'll see the number of songs you have given any rating at all. The songs collected in your Five Star channel will be only those you've rated 4 or 5 stars.

  • Can I blend Five Star Radio with other channels?

No. Five Star Radio cannot be blended.

  • Some of my favorite songs are holiday songs, but...

When we launched Five Star Radio in July 2017, we filtered out songs in our Holiday category from your Five Star Radio channel, even if you've given them a rating of four or five stars. The surveys we did while developing this feature let us know that most listeners don't want to hear Holiday music in the summer and fall. As winter approaches, we do plan to give you the option of adding them back in if you wish.

However, as it turns out our method of separating out Holiday songs was imperfect. A few songs which belong to more than one category at once, such as upbeat renditions of Holiday favorites or classical music often associated with the season, slipped through the filter. We're working on a fix for that for next year! For now, if you should happen to hear a few rock'n'roll Christmas carols or jazzy Auld Lang Synes, we apologize, and appreciate your patience.

  • Help! My Five Star Radio channel disappeared!

Double check to make sure you are logged in via your usual method. It is possible to log in using either an email address or Facebook. Ratings for each login method are saved separately. So if you most often log in with your email address, your Five Star Radio will not be visible (and vice versa).
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Individual ratings can be changed while a song is playing. Song ratings are permanently saved on your AccuRadio account. It's not possible to delete song ratings, and thus not possible to delete Five Star, as long as your account exists.

  • Can you put mp3s of every song in my Five Star Radio on a device and sell it to me?

Unfortunately, we can’t. But any time you’d like to take a look through your ratings history (by clicking "View rated songs" on the Settings menu), you can use the links we've provided to buy some of your favorite music.

For additional information, please see these Knowledge Base articles:

If you have questions about your "Five Star Radio" channel this article didn't cover, or if you have comments or suggestions which might help us improve this feature - Let us know!