Technical Requirements

To enjoy our service uninterrupted and as smoothly as possible please ensure that your system at minimum fulfills the following requirements. Note that these requirements are only applicable to our website. When encountering issues with our various mobile apps just make sure that the latest version of the app has been installed and visit our technical issues page for more help in troubleshooting a potential tech problem.

Windows PC

  • Operating System:

    • Windows XP (or higher)
  • Browser:

    • Internet Explorer 8 (or higher)
    • Firefox 3.6 (or higher)
    • Safari 4 (or higher)
    • Google Chrome

Mac

  • Operating System:
    • OS X 10.5 (or higher)
  • Browser:
    • Firefox 3.6 (or higher)
    • Safari 4 (or higher)
    • Google Chrome

Linux

  • Operating System:
    • N/A
  • Browser:
    • Firefox 3.6 (or higher)
    • Konqueror is currently not recommended because of rendering issues.

Other General Requirements

  • JavaScript must be enabled.
  • Disable all ad-blockers.
  • Disable pop-up blockers to allow AccuRadio to launch.
  • Make sure cookies are enabled.

Our music player supports both Adobe Flash and HTML5. Not sure if you're browser supports HTML5 or not? Then go ahead and download Flash just to be safe. Without one or the other AccuRadio will not work for you.

If your system meets our technical requirements but you are still having trouble please visit our technical issues page for information as to how you can quickly troubleshoot your particular problem.

Recent Discussions

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