Technical Requirements

To enjoy our service uninterrupted and as smoothly as possible please ensure that your system at minimum fulfills the following requirements. Note that these requirements are only applicable to our website. When encountering issues with our various mobile apps just make sure that the latest version of the app has been installed and visit our technical issues page for more help in troubleshooting a potential tech problem.

Windows PC



Other General Requirements

  • JavaScript must be enabled.
  • Disable all ad-blockers.
  • Disable pop-up blockers to allow AccuRadio to launch.
  • Make sure cookies are enabled.

Our music player supports HTML5. Not sure if your browser supports HTML5 or not? HTML5 Test will quickly let you know how well your browser can manage HTML5 code.

If your system meets our technical requirements but you are still having trouble please visit our technical issues page for information as to how you can troubleshoot your particular problem.

You may find these other articles helpful for dealing with common problems:

Still having an issue after following these instructions? Experiencing a problem our Knowledge Base doesn't cover? - Let us know!