station breaks and commercials

Edward's Avatar

Edward

11 Jan, 2018 05:59 PM

PLEASE lower the volume level of your station breaks and commercials to match the volume level of the music that just played! It is very disturbing to be listening to my "Concentration Classical Jazz Blend" channel and have a female voice suddenly shout at me to check out the latest new channels or tell me I'm listening to the channel I already know I'm listening to! The same comment goes for commercials. It is not a significant technical challenge to level equalize station breaks to match (or better yet be a little lower than) the music content. Please do it.

  1. Support Staff 1 Posted by Crystal on 17 Jan, 2018 10:00 PM

    Crystal's Avatar

    Hello Edward,

    Thanks for writing in, and sorry about this. While we appreciate your feedback, part of the reason for this is the different levels at which music is mastered. This article explains a bit more:
    The volume level seems to change from song to song (and ads too)

    Hopefully this answers your question. If you have any more suggestions or questions, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 17 Jan, 2018 10:00 PM.

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