deleting band

Michael McCarthy's Avatar

Michael McCarthy

10 Nov, 2017 10:45 PM

Hi, thanks for such a excellent music selection. Lately I have been having a problem with deleting bands. I delete them and they play more. I have even deleted them over a year ago and there are showing up on the same station I deleted them on. Thanks for your concern

  1. 1 Posted by Michael McCarth... on 10 Nov, 2017 11:01 PM

    Michael McCarthy's Avatar

    Oh yea, I am logged in

  2. 2 Posted by M. McCarthy on 10 Nov, 2017 11:03 PM

    M. McCarthy's Avatar

    I am logged in.

  3. Support Staff 3 Posted by Crystal on 13 Nov, 2017 10:07 PM

    Crystal's Avatar

    Hello Michael,

    Thanks for writing in, and sorry for the confusion. When songs are given a 1-star rating on AccuRadio this does not ban them automatically. If you're sure you don't want to hear a specific song, or any music from a particular band, you can ban them from the channel after rating them low:
    Banning Artists and/or Songs

    Hopefully this answers your question. If you have any other questions or suggestions, please let us know.

    Thanks for your patience, and for listening,

    CE

  4. Crystal closed this discussion on 13 Nov, 2017 10:07 PM.

  5. M. McCarthy re-opened this discussion on 13 Nov, 2017 11:59 PM

  6. 4 Posted by M. McCarthy on 13 Nov, 2017 11:59 PM

    M. McCarthy's Avatar

    Hi, I have done that as well. i will keep trying though. Thank you for
    replying

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