Two accounts?

Liberty Speidel's Avatar

Liberty Speidel

09 Nov, 2017 09:38 PM

I seem to have two accounts--one I use on my computer, one I use on my phone. I'm using a lot of the same channels, but my song ratings obviously aren't synced. Is there a way to get my two accounts synced? I think I'm using one through e-mail, and the other through Facebook log-in.

Thanks!

  1. Support Staff 1 Posted by Crystal on 09 Nov, 2017 11:17 PM

    Crystal's Avatar

    Hello Liberty,

    Thanks for writing in. Unfortunately, at the moment it's not possible to combine two different logins together, even they both belong to the same person. Our apologies. We appreciate you letting us know that you'd like to be able to do this, and will keep it in mind as we work to improve AccuRadio.

    However, you can log into the account which uses your email on your phone, or log into the account that uses your Facebook using your computer. Simply log out, and then log in again using the account whose Favorites and Five Star you'd like to be able to hear.

    If you have any other questions or suggestions, please let us know.

    Many thanks for listening,

    CE

  2. Crystal closed this discussion on 09 Nov, 2017 11:17 PM.

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