5 star reset....

Max's Avatar


09 Nov, 2017 05:55 PM

I just recently listened to all the songs I had listed under your 5 star category and would like to listen to them over again, how do I do this?
I dumped my cookies hoping that may do the trick but I get a box that pops up saying It is done.
Any suggestions?

Thanks for a wonderful music experience!


  1. Support Staff 1 Posted by Crystal on 09 Nov, 2017 06:59 PM

    Crystal's Avatar

    Hello Max,

    Thanks for writing in, and sorry you're encountering a problem. Your Five Star channel, similar to our other channels, should play continuously once you've launched it. Based on your description, unfortunately, it sounds as though you've encountered an error. One of our network providers has been having technical difficulties, and this has impacted service for some of our users. We are doing everything we can to help resolve this problem. Hopefully your Five Star should be playing normally again soon!

    If you have any questions, or if we can help with anything else, please let us know.

    Thanks for your patience, and for listening,


  2. Crystal closed this discussion on 09 Nov, 2017 06:59 PM.

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