Leonard Schneider's Avatar

Leonard Schneider

23 Feb, 2017 10:50 PM

I just banned a song ...by mistake..( only one song)
Can you in-ban it for me.. I did not see a way to do this.
   Thank you...
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  1. Support Staff 1 Posted by Jeff on 23 Feb, 2017 11:16 PM

    Jeff's Avatar

    Hello Leonard, thanks for writing in and for the kind words. Here is a link that will explain how to un-ban a song:


    Please let us know if you need anymore help and thanks for listening to AccuRadio!


  2. Jeff closed this discussion on 23 Feb, 2017 11:16 PM.

  3. Leonard Schneider re-opened this discussion on 23 Feb, 2017 11:24 PM

  4. 2 Posted by Leonard Schneid... on 23 Feb, 2017 11:24 PM

    Leonard Schneider's Avatar

    Thank you Jeff,

    I have seen that that url/page..

    But it only talks about banning

    …not un banning


  5. Support Staff 3 Posted by Jeff on 24 Feb, 2017 03:50 PM

    Jeff's Avatar

    Hello Len, sorry about the confusion. The un-banning explanation is kind of buried in everything else.

    How To Un-ban Artists and Songs

    1 - Click the "Channel Options" link on the right-hand side of the music player. If the channel has banned artists or songs, they will appear under the "Banned artists" and "Banned songs" headers respectively.

    2 - Click the "Add" link next to any of them to un-ban them and add them back into your channel.

    Let me know if it works for you. Thanks!


  6. 4 Posted by Leonard Schneid... on 25 Feb, 2017 03:12 AM

    Leonard Schneider's Avatar

    Hi Jeff,

    Got it… Thanks


  7. Support Staff 5 Posted by Jeff on 25 Feb, 2017 01:59 PM

    Jeff's Avatar

    Excellent! Have a great day.


  8. Jeff closed this discussion on 25 Feb, 2017 01:59 PM.

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