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Richard Hoeksema's Avatar

Richard Hoeksema

07 Feb, 2018 04:23 PM

Hi, I love the site and listen to various channels. One thing I find frustrating is the constant need to log in. Since I listen to one channel or another daily, the site opens with my browser. Some days it's good. Other days it's not. If you have the power to control that, it would be much appreciated from my perspective.
Thanks for reading, and more importantly, thanks for the music!

  1. Support Staff 1 Posted by Crystal on 08 Feb, 2018 10:06 PM

    Crystal's Avatar

    Hello Richard,

    Thanks for writing in. Your login to AccuRadio can be stored in your browser as a cookie. It's possible that your browser is set to automatically delete cookies at certain times, such as when it's closed or when your computer restarts. You can change these settings to avoid having to log in again frequently.

    This page from the official Chrome support site will explain how to view these settings in your browser:
    Chrome Support: Manage Cookies in Chrome

    Hopefully this is helpful. If you have any questions, or if we can be of any further assistance, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 08 Feb, 2018 10:06 PM.

  3. Richard Hoeksema re-opened this discussion on 09 Feb, 2018 12:25 AM

  4. 2 Posted by Richard Hoeksem... on 09 Feb, 2018 12:25 AM

    Richard Hoeksema's Avatar

    Thank you for your reply, but my browser does not remove cookies
    automatically. I'm sure of this because by default I have 6 tabs open and 5
    are log in tabs. The others remain logged in.
    I suppose there is nothing I can do about this. Thank you for trying.

    ---
    Richard Hoeksema

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