Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
dalhousie22's Avatar

not playing the music

resolved 1 02 Oct, 2017 04:12 PM by Crystal
Patricia Van Roon's Avatar

voice over changed language

resolved 2 02 Oct, 2017 04:00 PM by Patricia Van Roon
Gerardo's Avatar

Problemas al cargar en mi MAC BIIK Air

resolved 1 02 Oct, 2017 03:45 PM by Crystal
Marcos Martín Sánchez's Avatar

Problems

resolved 1 02 Oct, 2017 03:31 PM by Crystal
Herb Webb's Avatar

Not receiving Accuradio

resolved 1 02 Oct, 2017 03:28 PM by Crystal
Bret Simon's Avatar

AccuRadio not functioning on Firefox as of today, 29 Sept

resolved 1 02 Oct, 2017 03:28 PM by Crystal
Bruce's Avatar

connect on Mac

resolved 1 02 Oct, 2017 03:15 PM by Crystal
mario.gama's Avatar

Music will resume Shortly

resolved 1 02 Oct, 2017 03:08 PM by Crystal
Marian's Avatar

AccuRadio will not play.

resolved 1 02 Oct, 2017 03:03 PM by Crystal
Milio's Avatar

More variety on 5 star radio

resolved 1 02 Oct, 2017 02:56 PM by Crystal
Paul Rotondi's Avatar

Browser will not open

resolved 1 02 Oct, 2017 02:51 PM by Crystal
Steven's Avatar

Error message

resolved 2 02 Oct, 2017 02:49 PM by Crystal
Alex's Avatar

AccuRadio is not loaded in Chrom on iMac

resolved 1 02 Oct, 2017 02:40 PM by Crystal
deed's Avatar

not being able to hear music lately. It doesn't seem to want to load channels that I select

resolved 1 02 Oct, 2017 02:37 PM by Crystal
Ray's Avatar

problem

resolved 1 02 Oct, 2017 02:34 PM by Crystal
Can's Avatar

Crash

open 0 01 Oct, 2017 11:18 AM by Can
Paul Hartman's Avatar

APP continues to crash

open 2 01 Oct, 2017 12:21 AM by Paul Hartman
Brenda walker 's Avatar

Not loading

open 0 30 Sep, 2017 04:23 PM by Brenda walker
Don Endicott's Avatar

Can not sign in to mobile app

open 0 30 Sep, 2017 02:23 PM by Don Endicott
mary kaca's Avatar

Problem loading

open 0 30 Sep, 2017 01:50 PM by mary kaca
Cashje's Avatar

App has no sound

open 1 30 Sep, 2017 07:53 AM by Cashje
Brian Ford's Avatar

playing any channel

resolved 2 29 Sep, 2017 11:05 PM by Brian Ford
keith hyatt's Avatar

password reset

resolved 2 29 Sep, 2017 09:49 PM by Crystal
Paul Cross's Avatar

No more five-star channel

resolved 2 29 Sep, 2017 09:27 PM by Crystal
Tom Rudman's Avatar

Advertising

open 4 29 Sep, 2017 08:48 PM by Crystal
peter's Avatar

Page not loading

resolved 1 29 Sep, 2017 08:19 PM by Crystal
Mona's Avatar

No Sound

resolved 1 29 Sep, 2017 08:08 PM by Crystal
Lisa Mason's Avatar

Can't confirm email

resolved 1 29 Sep, 2017 08:07 PM by Crystal
Shannon's Avatar

last 2 days - not working

resolved 1 29 Sep, 2017 07:59 PM by Crystal
Mercedes's Avatar

Channels not working several days ago

resolved 2 29 Sep, 2017 07:42 PM by Crystal

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