Locks up after advertisements.

bahmer_larry's Avatar

bahmer_larry

08 Feb, 2018 05:12 PM

When an advertisement ends before music starts it locks up. Have to back out of site and start again. It doesn't happen every time..

  1. Support Staff 1 Posted by Crystal on 12 Feb, 2018 09:00 PM

    Crystal's Avatar

    Hello Larry,

    Thanks for writing in, and sorry you're encountering this problem. When playback suddenly stops as you describe, the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 12 Feb, 2018 09:00 PM.

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