Karen Stanuch's Avatar

Karen Stanuch

05 Feb, 2018 03:35 PM

I cannot get any sound????

  1. 1 Posted by Karen Stanuch on 05 Feb, 2018 03:38 PM

    Karen Stanuch's Avatar

    How do I get sound back?

  2. Support Staff 2 Posted by Crystal on 09 Feb, 2018 08:05 PM

    Crystal's Avatar

    Hello Karen,

    Thanks for writing in, and sorry you're encountering this problem. If the problem is that channels get stuck loading (you may see the message "Music will resume shortly"), the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,


  3. Crystal closed this discussion on 09 Feb, 2018 08:05 PM.

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