no audio

patmark10's Avatar

patmark10

02 Feb, 2018 06:11 AM

no audio through the speakers, just start a few days ago, don not know why

  1. Support Staff 1 Posted by Crystal on 09 Feb, 2018 07:01 PM

    Crystal's Avatar

    Hello,

    Thanks for writing in, and sorry you're encountering this problem. If the problem is that channels get stuck loading (you may see the message "Music will resume shortly"), the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 09 Feb, 2018 07:01 PM.

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