Music Stops

michael cox's Avatar

michael cox

20 Jan, 2018 04:32 PM

Music plays for awhile then stops when it finishes a song. It has to be refreshed.


  1. Support Staff 1 Posted by Crystal on 23 Jan, 2018 08:06 PM

    Crystal's Avatar

    Hello Michael,

    Thanks for writing in, and sorry you're encountering this problem. When playback suddenly stops after a few songs, the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,


  2. Crystal closed this discussion on 23 Jan, 2018 08:06 PM.

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