All my channels and history are gone!

Timothy W. Hicks's Avatar

Timothy W. Hicks

10 Jan, 2018 09:17 PM

I was wondering if there was some kind of bug in the system as I logged on today all of my channels and history were gone. Any explanations?

  1. Support Staff 1 Posted by Crystal on 17 Jan, 2018 08:33 PM

    Crystal's Avatar

    Hello Timothy,

    We apologize for the loss of your History and Favorites data. This is a bug which occasionally affects some listeners. We are working on a solution which should hopefully prevent these kinds of loss in the future.
    Lost History or Favorites

    Again, our apologies, and thanks for your patience,

    CE

  2. Crystal closed this discussion on 17 Jan, 2018 08:33 PM.

Discussions are closed to public comments.
If you need help with AccuRadio please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

21 Jan, 2018 08:15 AM
20 Jan, 2018 08:05 PM
20 Jan, 2018 06:50 PM
20 Jan, 2018 04:32 PM
20 Jan, 2018 12:41 PM