What happened to my Favorites?

Gary Bryan's Avatar

Gary Bryan

10 Jan, 2018 04:35 AM

What happened to my Favorites, I had a ton of them and they all disappeared? (The few you see I just designated.) Thanks |Gary

  1. Support Staff 1 Posted by Crystal on 16 Jan, 2018 08:12 PM

    Crystal's Avatar

    Hello Gary,

    Thanks for writing in. We apologize also about the loss of your Favorites. This is a bug which occasionally affects some listeners. We are working on a solution which should hopefully prevent these kinds of loss in the future. On our end, the system shows you have 46 Favorites saved. Were these ones you re-selected over the past few days, or did any of your previous channels return?

    Thanks again for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 16 Jan, 2018 08:12 PM.

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