Errors

Toni's Avatar

Toni

09 Jan, 2018 03:23 PM

This keeps coming up every time i start clicking on my channels-

AccuRadio is required to pay a royalty fee for every song we play, even if it it’s skipped. Unfortunately we cannot sustain extreme listening sessions. We are unable to continue playing music to you until tomorrow. A good way to avoid this is to simply make sure you pause or close AccuRadio whenever you're not listening. Thank you for your understanding.

  1. Support Staff 1 Posted by Crystal on 16 Jan, 2018 05:19 PM

    Crystal's Avatar

    Hello Toni,

    Thanks for writing in, and sorry this is happening.

    Because of the costs of playing music, there is an upper limit to the number of songs that can be played to any particular user in a 24-hour period. It should be very difficult to reach this limit, unless AccuRadio is playing on more than one device at the same time, or is left on overnight. When you see the message you mentioned, you'll be able to listen to our service again the following day.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 16 Jan, 2018 05:19 PM.

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