clicking stars

Richard Misner's Avatar

Richard Misner

02 Jan, 2018 06:38 PM

Every time I get on the radio station and click the stars for rating it always says I do not have an account and I have signed up 3 differtent times.

  1. Support Staff 1 Posted by Crystal on 09 Jan, 2018 08:39 PM

    Crystal's Avatar

    Hello Richard,

    Thanks for writing in, and sorry this is happening. In our system, the email address you're using to post here has been registered since December 8th, 2017. When you first come to our website, if you're not already logged in you'll see the sign-up window, as shown below. You can click over from there to the login window, and sign in using your email address and password.

    You can also update your browser's settings to save your login information as a cookie, so you don't have to log in again every time you visit. This page from Mozilla's official support site explains how to update those settings:
    Mozilla Support: Enable and disable cookies

    Hopefully this answers your question. If there's anything else we can help with, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 09 Jan, 2018 08:39 PM.

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