I am not getting continuous play

Paul Cannon's Avatar

Paul Cannon

14 Nov, 2017 02:44 PM

Good morning, the last several days, when I log in, AccuRadio plays one song then stops (it appears as if that first song is still playing and does not try to change to the next song.). I have tried different channels, but I get the same thing. any thoughts?

  1. Support Staff 1 Posted by Crystal on 14 Nov, 2017 08:57 PM

    Crystal's Avatar

    Hello Paul,

    Thanks for writing in, and sorry you're encountering this problem. When playback suddenly stops after a song or two, the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 14 Nov, 2017 08:57 PM.

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