any ideas how to resolve this?

Charles Daigneault's Avatar

Charles Daigneault

19 Oct, 2017 05:30 PM

I really mis my accuradio, when the page opens, the ads start changing rapidly, same thing for the pictures of the album covers that jump from one to the next, and when it finally stops on one cover, the music keeps on loading and loading... when I click on a different genre, I get the flash player error message.
I have updated adobe flast player to the latest version and restarted the computer.
same problem,
I hope this is all but a temporary situation, i really appreciate accuradio.

  1. 1 Posted by Charles Daignea... on 19 Oct, 2017 05:43 PM

    Charles Daigneault's Avatar

    the site is working fine in internet explorer, it is not working at all in firefox, i have not tried google Chrome.

  2. Support Staff 2 Posted by Crystal on 24 Oct, 2017 07:35 PM

    Crystal's Avatar

    Hello Charles,

    Thanks for writing in, and sorry you're encountering this problem. In order to assist us in looking into the cause of this fast skipping, we'd like to request that you create a bug report. You can do this in either Firefox, Chrome or Internet Explorer, whichever you prefer - this article has instructions for each:
    How to Send AccuRadio a Bug Report

    If we can be of any further assistance, or if you have other questions in the meantime, please let us know.

    Thanks for your patience, and for listening,


  3. System closed this discussion on 21 Nov, 2017 07:40 PM.

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