Your site can't provide a secure connection

Iain 's Avatar


13 Oct, 2017 12:25 PM

I get this message on most days. As well, the music stream stops and may restart many minutes later. This is recent behavior.

I'm running Chrome at work.


This site can’t provide a secure connection sent an invalid response.
Try running Windows Network Diagnostics.

  1. Support Staff 1 Posted by Crystal on 13 Oct, 2017 03:48 PM

    Crystal's Avatar

    Hello Lain,

    Thanks for writing in, and sorry you're encountering this error. In order to better understand the problem, we'd like to request a screenshot that shows the error message you receive. It's possible there may be a cause on our end which we should be able to fix once we identify it. But just to be safe, it would also be a good idea to run a complete scan with your own anti-virus and anti-malware programs.

    If you have any other questions, or if we can be of other assistance in the meantime, please let us know.

    Thanks for your patience, and for listening,


  2. 2 Posted by iainhanderson on 15 Oct, 2017 10:11 PM

    iainhanderson's Avatar

    the text at the bottom of my email is cut and pasted from the chrome

    my system is clean.


  3. System closed this discussion on 12 Nov, 2017 10:20 PM.

Discussions are closed to public comments.
If you need help with AccuRadio please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac