player copy error - 4e38561f77d9e74636000059

greg's Avatar


13 Oct, 2017 11:50 AM

won't play gets message shown

  1. Support Staff 1 Posted by Crystal on 13 Oct, 2017 03:22 PM

    Crystal's Avatar

    Hello Greg,

    Thanks for reaching out and letting us know about this error. Most often, this error message will appear if your computer is momentarily unable to connect with our servers. The issue is usually resolved within a few minutes. If you try the channel again and find you're still getting this error message for longer than that, please let us know.

    Thanks for your patience, and for listening,


  2. Crystal closed this discussion on 13 Oct, 2017 03:22 PM.

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