not working

clara 's Avatar

clara

13 Oct, 2017 01:56 AM

my music is not woorking

  1. Support Staff 1 Posted by Crystal on 13 Oct, 2017 03:11 PM

    Crystal's Avatar

    Hello Clara,

    Thanks for writing in, and sorry you're encountering this problem. When playback suddenly stops or channels get stuck loading, the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps but continue to experience the same issue, or if you're encountering a different kind of problem, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 13 Oct, 2017 03:11 PM.

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