station cuts in and out

bruce blevin's Avatar

bruce blevin

09 Oct, 2017 02:50 PM

i have been enjoying your station for a while now, but in the last few weeks it is cutting in and out, so annoying that i am looking for another station, i would guess it has to do with the loading of the ads, it is driving me nuts

  1. Support Staff 1 Posted by Crystal on 11 Oct, 2017 04:08 PM

    Crystal's Avatar

    Hello Bruce,

    Thanks for writing in, and sorry you're encountering this problem. When our site is "buffering" or cutting in and out as you describe, the troubleshooting steps in this article might be helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 11 Oct, 2017 04:08 PM.

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