Won't come on

James A. Fragale's Avatar

James A. Fragale

23 Sep, 2017 05:15 PM

Not working. Also, play Joni James, Matt Munro, Peggy Lee,

  1. Support Staff 1 Posted by Crystal on 25 Sep, 2017 04:50 PM

    Crystal's Avatar

    Hello James,

    Thanks for writing in, and sorry you're encountering this problem. It turns out that Apple’s latest update for Safari (Ver. 11) has temporarily blocked the playing of our music for some macOS Sierra users. Here are some workarounds for the issue you encountered:

    (1) In Safari, from the top menu open “Preferences”, from the pop-up’s top menu select “Websites” , from its left menu select “Auto-Play”, then select “AccuRadio,” and then select “Allow Auto-Play.”

    (2) Or listen to AccuRadio today using another browser — e.g., Chrome or Firefox.

    If these troubleshooting steps don't resolve the problem, or if we can be of any further assistance, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 25 Sep, 2017 04:50 PM.

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