AccuRadio keeps shutting off

kat's Avatar

kat

13 Sep, 2017 06:09 PM

hi, this past week, it seems that accuradio just shuts itself off constantly. i'm on IE 9 and didn't have this problem til now.

  1. Support Staff 1 Posted by Crystal on 13 Sep, 2017 10:05 PM

    Crystal's Avatar

    Hello Kat,

    Thanks for writing in, and sorry you're encountering this problem. When playback suddenly stops as you describe, the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 13 Sep, 2017 10:05 PM.

  3. a.k.thompson2008 re-opened this discussion on 13 Sep, 2017 10:40 PM

  4. 2 Posted by a.k.thompson200... on 13 Sep, 2017 10:40 PM

    a.k.thompson2008's Avatar

    I'm sorry, but I don't have time to fix your site problems. Can easily listen to a dozen other stations with no problems. I'd  concentrate your energy on getting your site up and running smoothly. 

    Sent from my Verizon Wireless 4G LTE smartphone

  5. Crystal closed this discussion on 14 Sep, 2017 02:19 PM.

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