ACCURADIO keeps turning off

DIANA's Avatar


13 Sep, 2017 04:39 PM

For some reason accuradio keeps turning off. I have to constantly log back in. I hadn't experience this problem before. It started on Monday. Please advise.

  1. Support Staff 1 Posted by Crystal on 13 Sep, 2017 10:04 PM

    Crystal's Avatar

    Hello Diana,

    Thanks for writing in, and sorry you're encountering this problem. If the music plays for awhile, but then playback suddenly stops, rather than closing your browser and then coming back to the site in a new one, these troubleshooting steps might help:
    Playback Stops / Channel Stuck Loading

    If this isn't quite the nature of the error you're encountering, please let us know, and we'll do our best to recommend the best troubleshooting steps for the situation. If you have any other questions, please let us know as well.

    Thanks for your patience, and for listening,


  2. Crystal closed this discussion on 13 Sep, 2017 10:04 PM.

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