My channels and subscription

James Geyer's Avatar

James Geyer

13 Sep, 2017 01:37 PM

 I signed out of AccuRadio and when I came back I couldn't access my favorites and had to sign up all over again!

  1. Support Staff 1 Posted by Crystal on 13 Sep, 2017 03:55 PM

    Crystal's Avatar

    Hello James,

    Thanks for writing in (and signing up!), and sorry you encountered this problem. On our end, I see that an account under the email address you're using to post here which was created earlier today. Since you had another account previously, it's possible you may have used a different email address, or signed in with Facebook. If this is the case, your previous account might still be accessible.

    Please let us know if we can be of any further assistance.

    Thanks for your patience, and for listening,


  2. Crystal closed this discussion on 13 Sep, 2017 03:55 PM.

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