Stopped working in browser - firefox 55.0.3

Amber's Avatar

Amber

12 Sep, 2017 10:31 PM

Why has accuradio stopped working on my computer? Everything else works - youtube and such, but on your site,

  1. 1 Posted by Amber on 12 Sep, 2017 10:34 PM

    Amber's Avatar

    We had a computer update, but the system reqs on your site are met. It's not a driver issue because the speakers work on other sites. What gives?

  2. Support Staff 2 Posted by Crystal on 13 Sep, 2017 03:21 PM

    Crystal's Avatar

    Hello Amber,

    Thanks for writing in, and sorry you're encountering this problem. When AccuRadio has stopped working properly -- for example, channels won't launch, or get stuck loading and won't play -- the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,

  3. Crystal closed this discussion on 13 Sep, 2017 03:21 PM.

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