Advertising music bombing

Debbie Favinger's Avatar

Debbie Favinger

08 Sep, 2017 07:42 PM

I've been getting strange "break-ins" while music is playing for the past few weeks. It's only been like a second or two but today I had a commercial break-in that wouldn't stop... as the music continued to play! Is this some problem that's being worked on?

  1. Support Staff 1 Posted by Crystal on 08 Sep, 2017 08:48 PM

    Crystal's Avatar

    Hello Debbie,

    Thanks for writing, and sorry you’re seeing those. Ads that play audio at the same time as our music are in clear violation of our ad policies and are removed as soon as possible.

    Could you provide any information about the ad that’s playing audio over the music? What was the advertisement for? If possible, providing your general location (country and province or state) and a screenshot can help us track the ad down faster.

    Again, our apologies, and thanks for listening,

    CE

  2. Crystal closed this discussion on 08 Sep, 2017 08:48 PM.

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