iPhone App randomly stop playing

Sean's Avatar

Sean

08 Sep, 2017 12:46 AM

While in the app on the iPhone the music will randomly stop. I have to shut down the app and restart to get the music again

  1. Support Staff 1 Posted by Crystal on 14 Sep, 2017 03:32 PM

    Crystal's Avatar

    Hello Sean,

    Thanks for writing in, and sorry you're encountering this problem. If the AccuRadio app plays for awhile and then gets stuck loading the next song, the troubleshooting steps for mobile which are linked in this article may be helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to encounter the same issue, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 14 Sep, 2017 03:32 PM.

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