Ads with Sound

Sharon Gerlach's Avatar

Sharon Gerlach

07 Sep, 2017 05:26 PM

Lately some ads have been coming on with sound during a song, in particular the Dell ad. Quite annoying and jarring, and sometimes the mute on the ad doesn't work right away. I don't mind ads, but geez - not while the music is also playing.

  1. Support Staff 1 Posted by Crystal on 07 Sep, 2017 09:34 PM

    Crystal's Avatar

    Hello Sharon,

    Thanks for letting us know about this Dell ad. Ads that play audio at the same time as our music are in clear violation of our ad policies. We will do our best to track it down and remove it as soon as possible.

    Again, our apologies, and thanks for listening.


  2. Crystal closed this discussion on 07 Sep, 2017 09:34 PM.

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