channels not working

phelia melville's Avatar

phelia melville

08 Aug, 2017 02:30 PM

HI
I AM TRYING TO ACCESS VARIOUS CHANNELS AND SO FAR NONE OF THEM ARE WORKING

CAN YOU ASSIST

PHELIA

  1. Support Staff 1 Posted by Crystal on 08 Aug, 2017 06:05 PM

    Crystal's Avatar

    Hello Phelia,

    Thanks for writing in, and sorry about this. Here are some steps you can take which might be helpful: simultaneously hold down the "Shift" and "F5" keys briefly, then the "Ctrl" and "F5" keys briefly, then the "F5" key by itself.

    We appreciate your patience as we work on these issues.

    Thanks once again for listening,

    CE

  2. Crystal closed this discussion on 08 Aug, 2017 06:05 PM.

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