will not let me sign up

john griffiths's Avatar

john griffiths

13 Aug, 2017 06:25 PM

TRIED many times over many days to no avail

  1. Support Staff 1 Posted by Crystal on 17 Aug, 2017 05:40 PM

    Crystal's Avatar

    Hello John,

    Thanks for writing in, and sorry you're encountering this problem. When you try to register your email address on our site, do you see an error message? Or is it something else, for example, the page gets "stuck loading" after you enter your information? Understanding what specifically is preventing you from registering will help us recommend the best troubleshooting steps for you.

    Many thanks for your patience,

    CE

  2. Crystal closed this discussion on 17 Aug, 2017 05:40 PM.

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