Current selection is skipped as it begins to play, and the next song starts

Art Valdez's Avatar

Art Valdez

12 Aug, 2017 09:14 PM

About every 4th or 5th time a song begins to play, it starts and then another selection cuts it off and starts to play. All songs play entirely without interruption. This happens while I am listening to the 5star channel or whenever I press the next selection button.

  1. Support Staff 1 Posted by Paul Maloney on 13 Aug, 2017 02:26 PM

    Paul Maloney's Avatar

    Sorry you're experiencing a problem, thanks for writing. We've found the majority of people who are experiencing this problem are using an ad blocker, and that deactivating the ad blocker solves the problem. So please add our site to your ad blocker's list of sites allowed to deliver ads (if you're using one).

    If you're NOT using an ad blocker, or deactivating it doesn't solve the issue, please contact us again, giving us as much detail as possible as to how you listen (platform, browser, operating system, etc.). Thanks.

  2. Paul Maloney closed this discussion on 13 Aug, 2017 02:26 PM.

  3. Art Valdez re-opened this discussion on 14 Aug, 2017 03:52 PM

  4. 2 Posted by Art Valdez on 14 Aug, 2017 03:52 PM

    Art Valdez's Avatar

     --- Never make decisions when your are mad, never make promises when your are happy. ---

          From: Paul Maloney <[email blocked]>
     To: [email blocked]
     Sent: Sunday, August 13, 2017 9:26 AM
     Subject: Re: Current selection is skipped as it begins to play, and the next song starts [Problems #17343]
       Mr. Maloney,    Deactivating my ad blocker appears to have solved the problem..my apologies for botheringyou with an "operator error"...no more ad blocker...great site...have told my friends and familyso much music.....Thank You....Art Valdez...
     #yiv5559950676 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv5559950676 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}

  5. Crystal closed this discussion on 15 Aug, 2017 03:05 PM.

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