Classic Disney Never Plays

redhat's Avatar


17 Jul, 2017 08:13 PM

I can play the regular categories of oldies. However, trying the play the classic Disney category never works. All I see is the chasing dots but the music never starts. I use a desktop computer. Is this category just for smart phones?

  1. Support Staff 1 Posted by Crystal on 18 Jul, 2017 02:44 PM

    Crystal's Avatar


    Thanks for writing in, and sorry you're encountering this error. Most often when a channel gets stuck loading, and just displays a "spinning circle", the troubleshooting steps in this article are helpful:
    Playback Stops / Channel Stuck Loading

    If you do find that the troubleshooting steps above don't resolve the problem, please let us know.

    Thanks for your patience, and for listening,


  2. Crystal closed this discussion on 18 Jul, 2017 02:44 PM.

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