Ads playing over the music

Alisa Sheets's Avatar

Alisa Sheets

17 Jul, 2017 06:38 PM

I'm sad & I guess I'm going to have to stop listening to my favorite 70's music at work. The last few times I've had music playing on my computer, advertisements have started playing over the music creating an unpleasant cacophony.
Sometimes I can mute the ad volume and sometimes I can't. Either way I have to stop what I'm working on to do it.
Hopefully this is an issue that can be corrected or someone can tell me what I need to do to keep it from happening.
Thanks!

  1. Support Staff 1 Posted by Crystal on 17 Jul, 2017 07:20 PM

    Crystal's Avatar

    Hi Alisa,

    Thanks for writing, and sorry you’re seeing those. Ads that play audio at the same time as our music are in clear violation of our ad policies and are removed as soon as possible.

    Could you provide any information about the ad that’s playing audio over the music? What was the advertisement for? If possible, providing your general location (country and province or state) and a screenshot can help us track the ad down faster.

    Again, our apologies, and thanks for listening,

    CE

  2. Crystal closed this discussion on 17 Jul, 2017 07:20 PM.

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