Steaming no longer works

Jason's Avatar

Jason

17 Jul, 2017 04:15 PM

Hi there

Thanks for all the great tunes, I've been streaming channels with Accuradio for a few years now however in the past week it has been intermittent and sometimes doesn't work at all, e.g., click to play a channel and it just hangs in "loading" state.

Is there anything wrong? (my internet is fine as I still access all other media on the net).

Best regards

Jason

  1. Support Staff 1 Posted by Crystal on 17 Jul, 2017 06:23 PM

    Crystal's Avatar

    Hi Jason,

    Thanks for writing in, and sorry you're encountering this problem. We're glad you enjoy our service! When channels get stuck loading as you describe, the troubleshooting steps in this article are usually helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to encounter the same issue, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 17 Jul, 2017 06:23 PM.

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