AccuRadio Stations Aren't Loading on My Computer

Frances Sullivan's Avatar

Frances Sullivan

14 Jul, 2017 08:18 PM

I really like AccuRadio, but I haven't been able to listen to it since Wednesday afternoon. That's because the stations don't load on my computer. My browser is Google Chrome, and I have the latest Adobe flash player installed on my laptop. Help!

  1. Support Staff 1 Posted by Crystal on 17 Jul, 2017 03:18 PM

    Crystal's Avatar

    Hi Frances,

    Thanks for writing in, and sorry you're encountering this problem. When stations won't load, the troubleshooting steps in this article are usually helpful:
    Playback Stops / Channel Stuck Loading

    If you try these steps, but continue to experience the same error, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 17 Jul, 2017 03:18 PM.

  3. fransull912 re-opened this discussion on 19 Jul, 2017 07:21 PM

  4. 2 Posted by fransull912 on 19 Jul, 2017 07:21 PM

    fransull912's Avatar

    Hi, Crystal. Thanks for replying to my inquiry. I'm pleased to report that the stations now load on my computer. Although I didn't have to take the troubleshooting steps in the article, I'll save this e-mail for future reference.

    Frances

    ---- Crystal <[email blocked]> wrote:

  5. Crystal closed this discussion on 19 Jul, 2017 07:21 PM.

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