Accuradio app

goofe213's Avatar

goofe213

19 Jun, 2017 03:00 PM

Hello i am having problems with the app, it doesnt seem to load any channels, i open the app and it just loads and loads and nothing happens.

  1. Support Staff 1 Posted by Crystal on 19 Jun, 2017 06:15 PM

    Crystal's Avatar

    Hello,

    Thanks for writing in, and sorry you're encountering this issue. One possible reason the AccuRadio mobile app might get stuck loading as you describe is if your device's data settings don't provide it with enough data to stream music. Whether you're trying to stream over wifi or use mobile data, this article explains how to adjust your settings accordingly:
    AccuRadio on Android

    If you've gone over these steps, but continue to encounter the same problem, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 19 Jun, 2017 06:15 PM.

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