Adding favorites

Cole's Avatar

Cole

19 Jun, 2017 01:54 PM

Can't add favorites. Select a channel. Select "add channel as favorite" Green check mark comes on screen says added as favorite" . Go to favorites. Not listed . Tried with several channels. Signed in and out. Added channel while listening . Never get added. Can you help. Your help page said to click on heart on bottom left of screen . No heart on my screen.

  1. Support Staff 1 Posted by Crystal on 19 Jun, 2017 06:06 PM

    Crystal's Avatar

    Hi Cole,

    Thanks for writing in, and sorry you're encountering this issue. Adding channels to favorites works inconsistently on our Android mobile app. We're aware of the problem, and plan to resolve it in our next update. In the meantime, the best way to add channels to favorites is through our website on a desktop or laptop computer. We apologize for the inconvenience!

    Have a great day, and thanks for listening,

    CE

  2. Crystal closed this discussion on 19 Jun, 2017 06:06 PM.

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