5star radio

MICHELLE GORDON's Avatar

MICHELLE GORDON

19 Jun, 2017 01:12 PM

Hi
   I clicked the link in my email for my 5 star favorites and the link didn't work. I clicked the one posted here in April and it didn't work either it just links to my favorites ( this) playlists and there is none labels 5star songs. Am I doing something wrong ?Can you help me please ?
Thanks
Michelle

  1. Support Staff 1 Posted by Crystal on 19 Jun, 2017 06:01 PM

    Crystal's Avatar

    Hi Michelle,

    Thanks for writing in, and sorry you're encountering this problem. One situation where the issue you describe could occur is if you're trying to visit your Five Star Radio channel through one of our mobile apps. At the moment, this feature is only available on our website. (We hope to include it in our mobile apps as well in the future!)

    Sometime today, logged-in users on our website should start seeing the Five Star channel under "My Favorites" in the "My Channels" section. Just in case it's not showing up for you there, this is the direct link:
    Five Star Radio

    If you've tried all these methods, and still aren't able to see your Five Star Radio channel on our website while logged in, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 19 Jun, 2017 06:01 PM.

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