Accur. stops aftef 2 songs

Igor Heim's Avatar

Igor Heim

17 Jun, 2017 02:51 PM

Why does Accuradio stop after playing after 2 songs on my Motorola XT1562 smartphone ? All tried out all settings. Regards I. Heim.

  1. Support Staff 1 Posted by Crystal on 19 Jun, 2017 03:58 PM

    Crystal's Avatar

    Hi Igor,

    Thanks for writing in, and sorry you're encountering this issue. If music plays for awhile and then suddenly stops, the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but then encounter the same error again, please do let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 19 Jun, 2017 03:58 PM.

  3. Igor Heim re-opened this discussion on 19 Jun, 2017 07:31 PM

  4. 2 Posted by Igor Heim on 19 Jun, 2017 07:31 PM

    Igor Heim's Avatar

    Hello, yes I tried all this steps before. I found also this text. Tried to
    reinstall the app. and many other things but nothing helps. Once again, I
    use Accur. on my smartphone as Android app. Usually after 2nd song, if I
    dont touch the phone on the screen appiers: Unfortunatelly Accuradio has
    stoped. Report (which I did several times) and OK. When I press OK than it
    reloads and plays again 2 songs, and then the same thing again. Regards
    Igor H.

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