5 star radio.

Bernie's Avatar

Bernie

16 Jun, 2017 10:59 PM

I tried 5 star radio today , but it will not load . Continuous buffering is all I see.

  1. Support Staff 1 Posted by Crystal on 19 Jun, 2017 03:30 PM

    Crystal's Avatar

    Hi Bernie,

    Thanks for writing in, and sorry you're encountering this problem. The most likely reason a channel would continuously buffer as you describe is if the browser you're using to listen is low on available memory. This article has some troubleshooting steps which are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps but continue to encounter the same problem, please let us know.

    Thanks again for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 19 Jun, 2017 03:30 PM.

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