Commercials playing over top music

Val's Avatar


19 May, 2017 03:33 PM

While music is playing, commercials pop up and play "over top" the music.

Is there a way to remove this? so Annoying! or just play the commercial and then go back to the music.


  1. Support Staff 1 Posted by Crystal on 19 May, 2017 05:07 PM

    Crystal's Avatar

    Hi Val,

    Sorry this is happening - it's not supposed to! Ads which play audio on top of music are in violation of our policies. If you would, please let us know specifically which ads are doing this, and if possible your general geographic location. This will help us track down and remove the files which are causing the error.

    Thanks for listening, and again, our apologies,


  2. Crystal closed this discussion on 19 May, 2017 05:07 PM.

  3. VALERIE LACHANCE re-opened this discussion on 19 May, 2017 05:11 PM

  4. 2 Posted by VALERIE LACHANC... on 19 May, 2017 05:11 PM


    Weird. I would say all of them but I'll try to catch which ones they are.

    Manitoba, Canada

    Thank you so much for the speedy reply. Wow!

    Sent from my iPhone
    Valerie Lachance
    Tel: (204) 227-6615
    Email: [email blocked]<mailto:[email blocked]>
    *new email as if July 1st, 2015*

    On 19 May 2017, at 12:08 PM, Crystal <[email blocked]<mailto:[email blocked]>> wrote:

  5. Crystal closed this discussion on 19 May, 2017 06:15 PM.

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