can't connect

sarah.babski's Avatar

sarah.babski

17 Mar, 2017 01:56 PM

This is day two that accuradio won't load. I've never had this problem before. How can I troubleshoot?

  1. Support Staff 1 Posted by Jeff on 17 Mar, 2017 02:34 PM

    Jeff's Avatar

    Hi, Sarah sorry about this issue, thanks for contacting us.

    Please go here and follow the instructions under "Channel Stuck Loading":

    http://help.accuradio.com/kb/technical-problems/technical-issues-an...

    Please let us know if this doesn't help.

    JM

  2. Jeff closed this discussion on 17 Mar, 2017 02:34 PM.

  3. sarah.babski re-opened this discussion on 20 Mar, 2017 04:25 PM

  4. 2 Posted by sarah.babski on 20 Mar, 2017 04:25 PM

    sarah.babski's Avatar

    Thank you, Control+Shift+R fixed it right away!

     Respectfully,
    Sarah Babski, CMP
    Sarah Babski, CMP | Director of Catering and Conference Services
    LANCASTER MARRIOTT AT PENN SQUARE
    25 S Queen Street | Lancaster | Pennsylvania 17603
    t: 717.207.4020| f: 717.207.4028 | e: [email blocked]<mailto:[email blocked]>
    [cid:[email blocked]]

    http://www.lancasterconventioncenter.com<about:blank>
    http://www.marriottlancaster.com<about:blank>
    http://www.pennsquaregrille.com<about:blank>
    Check out this video about the Lancaster County Convention Center!<https://www.youtube.com/watch?v=CqU5-urJ-_IC>
    [Meeting Management at Your Fingertips]
    More chairs? More coffee? Too hot? Too cold?
    With Marriott's Meeting Services App, you can manage your event without ever leaving your seat.
    www.redcoatdirect.marriott.com<http://www.redcoatdirect.marriott.com/>

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