will not play music

tony carswell's Avatar

tony carswell

16 Mar, 2017 12:16 PM

when i choose music i want to play on the bottom of page it says "accu classical and dots are running counter clockwise and it says loading" the system is stuck at this and will not load music

  1. Support Staff 1 Posted by Jeff on 16 Mar, 2017 02:42 PM

    Jeff's Avatar

    Hi Tony, sorry about this issue, thanks for contacting us.

    Please go here and follow the instructions under "Channel Stuck Loading":

    http://help.accuradio.com/kb/technical-problems/technical-issues-an...

    Please let us know if this doesn't help.

    JM

  2. Jeff closed this discussion on 16 Mar, 2017 02:42 PM.

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