Skipped Songs....

Halley's Avatar

Halley

15 Mar, 2017 06:00 PM

I've noticed several times that a song will end, another one will come up then it will go away and a third song will actually play. What's the deal with that? I didn't press any buttons, I was just sitting looking at the screen and that happened. It's sad because sometimes I want to rate those songs, and apparently you don't allow that, so now I may never see that song again.

1 - fix that random skip
2 - allow us to rate previously heard songs.

Thanks

  1. Support Staff 1 Posted by Paul Maloney on 15 Mar, 2017 06:15 PM

    Paul Maloney's Avatar

    Sorry you're experiencing a problem, thanks for writing. We've found the majority of people who are experiencing this problem are using an ad blocker, and that deactivating the ad blocker solves the problem. So please add our site to your ad blocker's list of sites allowed to deliver ads (if you're using one).

    If you're NOT using an ad blocker, or deactivating it doesn't solve the issue, please contact us again, giving us as much detail as possible as to how you listen (platform, browser, operating system, etc.). Thanks.

  2. Paul Maloney closed this discussion on 15 Mar, 2017 06:15 PM.

  3. Shannon Benzing re-opened this discussion on 15 Mar, 2017 06:18 PM

  4. 2 Posted by Shannon Benzing on 15 Mar, 2017 06:18 PM

    Shannon Benzing's Avatar

    That makes sense. Thanks!

     

    Shannon Benzing

    Administrative/Marketing Assistant

    30201 Orchard Lake Rd., Ste 100 | Farmington Hills, MI 48334

    P: 248.851.8900 | F: 248.851.8903

     <mailto:[email blocked]> [email blocked] | <http://www.kjcre.com/> www.kjcre.com

     

     <http://www.kjcre.com/>

  5. Support Staff 3 Posted by Paul Maloney on 15 Mar, 2017 06:19 PM

    Paul Maloney's Avatar

    Thanks. We'll take your suggestion regarding rating previous songs under consideration.

    PM

  6. Paul Maloney closed this discussion on 15 Mar, 2017 06:19 PM.

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