Not playing music

Ken's Avatar

Ken

13 Mar, 2017 01:23 PM

I have been having a problem with the website for about a week. I log in and select my music choice and the circle of dots at the bottom just keeps spinning. No music will play. I have cleared history etc as suggested but I'm still having this same issues. I love listening to this website while working.

  1. Support Staff 1 Posted by Jeff on 16 Mar, 2017 02:41 PM

    Jeff's Avatar

    Hi Ken, sorry about this issue, thanks for contacting us.

    Please go here and follow the instructions under "Channel Stuck Loading":

    http://help.accuradio.com/kb/technical-problems/technical-issues-an...

    Please let us know if this doesn't help.

    JM

  2. Jeff closed this discussion on 16 Mar, 2017 02:41 PM.

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