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isaac

16 Nov, 2017 09:31 PM

can you add espen lind

  1. Support Staff 1 Posted by Crystal on 17 Nov, 2017 08:11 PM

    Crystal's Avatar

    Hello Isaac,

    Thanks for writing in. We're glad you enjoy our service! You're right, at the moment Espen Lind isn't included on any of our channels. We'll pass the word along to our programming team, who will keep your request in mind as we continue to expand our service. If you have any other suggestions or questions, please let us know.

    Have a great day, and thanks for listening,

    CE

  2. Crystal closed this discussion on 17 Nov, 2017 08:11 PM.

  3. Isaac Appleberry re-opened this discussion on 18 Nov, 2017 06:40 AM

  4. 2 Posted by Isaac Appleberr... on 18 Nov, 2017 06:40 AM

    Isaac Appleberry's Avatar

    Crystal,

    This is Isaac's Mom. Isaac is NOT authorized to access your site. This is
    his school account, and due to unauthorized use, we have removed tech
    privileges from Isaac. PLEASE DELETE HIS ACCOUNT IMMEDIATELY!

    Thank you.
    Cindi

  5. Support Staff 3 Posted by Crystal on 20 Nov, 2017 07:55 PM

    Crystal's Avatar

    Hello Cindi,

    Thanks for letting us know about this. We apologize, and appreciate you bringing the matter to our attention! Since you have access to the email address Isaac used to create an account on our site, you can delete it. This article explains how to do so:
    Edit Account Settings

    If you need to reset the account password in order to get into the account, the "Forgot password" link in our login screen will automatically send a password reset email to the address on file.

    Please let us know if we can help with anything else.

    Many thanks, and again, our apologies,

    CE

  6. Crystal closed this discussion on 20 Nov, 2017 07:55 PM.

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