problems

EVE's Avatar

EVE

08 Nov, 2017 01:33 PM

I only see that "Music will resume soon ...". but this does not happen

  1. Support Staff 1 Posted by Crystal on 08 Nov, 2017 10:37 PM

    Crystal's Avatar

    Hello Eve,

    Thanks for writing in, and sorry you're encountering this problem. When channels get stuck loading as you describe, the troubleshooting steps in this article are often helpful:
    Playback Stops / Channel Stuck Loading

    If you've tried these steps, but continue to experience the same issue, please let us know.

    Thanks for your patience, and for listening,

    CE

  2. Crystal closed this discussion on 08 Nov, 2017 10:37 PM.

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